Restoring your iPhone to factory settings is a valuable step when transferring ownership or addressing ongoing software issues such as lag, crashes, or unresponsiveness. This process wipes all content and configurations, returning the device to its original factory condition and often resolving system-related problems.
When migrating data especially from older devices, there’s a risk of carrying over outdated or incompatible files that can affect performance. For optimal results, we recommend setting up the iPhone as new initially. This allows you to verify stable performance before restoring your data.
⚠️ Important: A factory reset will permanently erase all data from your iPhone. Be sure to complete a full backup before proceeding.
Erase All Content and Settings (On iPhone)
- On your iPhone, navigate to Settings > General > Transfer or Reset iPhone
- Select the option to Erase all Content and Settings
- When prompted, enter your device passcode or Apple ID password
- Refer to the on-screen instructions to complete the factory reset
- The reset will be complete when the iPhone displays the setup screen
Erase Using a Mac or Windows Computer
Before You Begin:
- Disable Find My iPad and sign out of your Apple ID
- Navigate to Settings > [Your Name] > Find My > Find My iPhone
- Turn off this feature by entering your Apple ID password
- Use a compatible Lightning or USB-C cable to connect your iPhone to your Mac or Windows PC
Instructions Based on Your Operating System:
macOS 10.15 Catalina or later:
- Open Finder from the dock at the bottom of your screen
macOS 10.14 Mojave or earlier, or Windows without the Apple Devices app:
- Open the iTunes application
On Windows with the Apple Devices app installed:
- Open the Apple Devices program
Guidance:
- Locate and select your iPhone from the Finder sidebar, iTunes, or Apple Devices app under the Locations section.
- If using Finder, click the General tab. Then, choose Restore iPhone. A confirmation prompt will appear—select Restore again to confirm.
- This action will erase all content on your iPhone and install the latest version of iOS.
