All of our devices are fully functional and come with a one-year warranty. Our grading relates to the physical condition of our devices, we keep it simple with two grades; A and B, explained below.

Grade A

By default, our refurbished Macs are in grade A condition. This means that both the body and screen will be in very good condition. There might be light signs of use, such as minor surface wear on the base or corners of the body.

Please see some example condition photographs below, click to enlarge 🔎.

Grade B

Grade B devices have minor cosmetic imperfections. This means that the chassis might have a scratch, scuff or small dent. Or the screen might have a hairline scratch or light surface wear.

Our Grade B stock is a great option if you are budget conscious or looking to get the best bang for your buck.

Please see some example condition photographs below, click to enlarge 🔎.

Battery Condition

We are particularly careful about checking battery life. That’s why, unlike others in the industry, the batteries of the devices we sell are under 500 cycles and are within 80% or higher full-charge capacity.

Any issues with the health of the battery are covered under our one-year warranty. If you’re unhappy with the battery life of your device, we’ll run a remote test to make sure the battery is running as expected, and if it isn’t, we’ll replace it free of charge.

Inspection Process - Expert Technicians

 

To ensure every aspect of the device works as intended, we follow an inspection procedure developed in-house, in which our expert technicians carefully examine each component of the Mac.

 

 

The chassis might have a scratch, scuff or small dent.

 

The chassis might have a scratch, scuff or small dent.

 

 

The chassis might have a scratch, scuff or small dent.

 

 

The screen might have a hairline scratch or light surface wear