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Apple Self Service Program Update

Apple Self Service Program Update macOS Tahoe

Apple Updates Self Service Repair Program with macOS Tahoe

Apple has recently updated its Self Service Repair Program following the release of macOS Tahoe. This update changes how you can use the program going forward.

From now on, repairs involving selected parts and models must be performed on devices running macOS Tahoe. These systems are required for the replacement part to be correctly paired and configured via Repair Assistant.


What Parts and Models Require macOS Tahoe to Configure a Repair?

Here is a list of models and parts that need macOS Tahoe to configure the repair of the device.

Whats Parts and Models Require macOS Tahoe to Configure a Repair

Mac mini parts

Model year Antenna connector board Logic board
2024
2023 X
2020 X

Mac Studio parts

Model year Logic board
2025
2023
2022

Mac Pro parts

Model year Top I/O board or Front I/O board Logic board
2023

MacBook Pro parts

Model year Lid angle sensor Touch ID board Display Top case (with Touch Bar) Logic board
2024 X
2023 X
2022 X
2021 X
2020 X

MacBook Air parts

Model year Lid angle sensor Touch ID board Display Logic board
2025
2024
2023
2022
2020 X

iMac parts

Model year Display Logic board
2024
2023
2021

Why Did Apple Make This Change?

Apple introduced this requirement because macOS Tahoe streamlines the process of pairing replacement parts, ordered via Apple's Self Service Program, with a device. The new OS allows Apple’s system to recognise and authenticate components more reliably than earlier macOS versions, allowing full functionality using macOS Tahoe’s Repair Assistant.



How to Upgrade to macOS Tahoe

Follow these simple steps and check if your Mac is compatible with macOS Tahoe before upgrading.

Upgrade Steps

  1. Check your Mac model and year below to confirm compatibility.
  2. Ensure your Mac is connected to power and Wi-Fi.
  3. Go to System Settings > General > Software Update.
  4. Select Upgrade Now under macOS Tahoe and follow the prompts.
Update to macOS Tahoe

MacBook Air

Model Year Compatibility
2025
2024
2023
2022
2020
2019 X

MacBook Pro

Model Year Compatibility
2025
2024
2023
2022
2021
2020
2019 (16-inch)
2018 X

iMac

Model Year Compatibility
2024
2023
2021
2020
2019 X

Mac mini

Model Year Compatibility
2024
2023
2020
2018 X

Mac Studio

Model Year Compatibility
2025
2023
2022

Mac Pro

Model Year Compatibility
2023
2019

 


Frequently Asked Questions (FAQ)

Do I need macOS Tahoe to use the Self Service Repair Program?

While not all repairs require it, many now do. Certain repair procedures must be completed on macOS Tahoe to ensure replacement parts are properly paired and configured using Repair Assistant.

What happens if I install a part on a Mac running an older macOS version?

The replacement part may not function correctly or complete configuration until the device is upgraded to macOS Tahoe. Apple strongly recommends performing the upgrade before attempting any repairs, as certain features such as True Tone, when repairing a display, may be affected.

Is macOS Tahoe free to upgrade?

Yes. macOS Tahoe is a free software update available through Apple’s Software Update system. See if your Mac is compatible, here.