Every refurbished device you buy from Hoxton Macs is covered by our 1 year Return to Base Hardware Warranty where faulty goods will be repaired or replaced with goods equal or greater in specification.
MacBook Pro 15-inch Core i9 2.4GHz (Space Grey, 2019) Grade B
- Regular Price
-
£1,350.00
(£1,125.00 ex VAT)
- Sale Price
- £1,350.00
- Regular Price
- £1,450.00
- Unit Price
- /per
Hoxton Macs
1 Year Warranty
What we cover
- Any hardware issues with the device and its accessories.
- If the battery displays any Service or Replace warnings during the 1 year warranty period it will be replaced free of charge.
What we do not cover
We don’t cover faults to your Mac caused by accident, neglect, misuse, normal wear and tear, or any alteration or repair carried out without our prior approval, each of which would invalidate the warranty.
Trust is at the heart of our work. We have a comprehensive refurbishment process to ensure are devices are carefully tested and thoroughly checked to be fully functional. That’s why our returns rate is less than 1%.
What is the process if I have an issue?
If you experience an issue then let us know and one of our technicians will first troubleshoot with you, to check whether the issue is software or hardware related and to see if we can solve it remotely. If the device has a hardware issue that we can't resolve remotely we will coordinate return of the device for warranty repair or replacement.
Frequently Asked Questions
How long is your warranty?
We provide a 1 year Return to Base Hardware Warranty.
Can I extend my warranty?
No, we do not offer warranty extensions.
Does the warranty cover the battery?
Yes. If you’re unhappy with the battery life of your device, we can run a remote test to check the health of the battery. If the battery displays any Service or Replace warnings during the 1 year warranty period it will be replaced free of charge.
Do you have a shop where I can bring the Mac?
No, we are an online business so we do not have a shop or store that customers can visit. If we are unable to solve an issue remotely we will coordinate return of the device using DPD, the cost of which we cover.
Do you cover broken screens?
Will it be covered by Apple?
The chassis might have a scratch, scuff or small dent.
The chassis might have a scratch, scuff or small dent.
The chassis might have a scratch, scuff or small dent.
The screen might have a hairline scratch or light surface wear
Inspection Process - Expert Technicians
To ensure every aspect of the device works as intended, we follow an inspection procedure developed in-house, in which our expert technicians carefully examine each component of the Mac.
All of our devices are fully functional and come with a one-year warranty. Our grading relates to the physical condition of our devices, we keep it simple with two grades; A and B, explained below.
Grade A
By default, our refurbished Macs are in grade A condition. This means that both the body and screen will be in very good condition. There might be light signs of use, such as minor surface wear on the base or corners of the body.
Please see some example condition photographs below, click to enlarge 🔎.
Grade B
Grade B devices have minor cosmetic imperfections. This means that the chassis might have a scratch, scuff or small dent. Or the screen might have a hairline scratch or light surface wear.
Our Grade B stock is a great option if you are budget conscious or looking to get the best bang for your buck.
Please see some example condition photographs below, click to enlarge 🔎.
Battery Condition
We are particularly careful about checking battery life. That’s why, unlike others in the industry, the batteries of the devices we sell are under 500 cycles and are within 80% or higher full-charge capacity.
Any issues with the health of the battery are covered under our one-year warranty. If you’re unhappy with the battery life of your device, we’ll run a remote test to make sure the battery is running as expected, and if it isn’t, we’ll replace it free of charge.
Inspection Process - Expert Technicians
To ensure every aspect of the device works as intended, we follow an inspection procedure developed in-house, in which our expert technicians carefully examine each component of the Mac.
The chassis might have a scratch, scuff or small dent.
The chassis might have a scratch, scuff or small dent.
The chassis might have a scratch, scuff or small dent.
The screen might have a hairline scratch or light surface wear
Free UK Next Working Day* Shipping with DPD Local
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Same day dispatch on weekday orders placed before 1pm |
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Fully trackable to your door with email and text message notifications |
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1 hour delivery time slot |
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In-flight options to redirect to local DPD Pickup Shops |
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Pre 12 and weekend delivery options available at checkout |
*Certain remote locations can take an additional day, click here to see our Shipping page for more information.