Hoxton Macs Reviews

2,892  Excellent
TrustScore 5 out of 5

4.9

In the Computer Shop category

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Rated 5 out of 5 stars

The Mac was as described by Hoxton

The Mac was as described by Hoxton Macs and has worked flawlessly.
Hoxton Macs were easy to order from; shipping was via DPD and had no hitches.

This is a good value way of owning a Mac and
I'd definitely recommend them.

Date of experience: 24 January 2024


Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. I purchased a MacBook Pro M2 Max at a very reasonable price. When I say it is immaculate, I really do mean it. If I didn’t know better I’d swear it was new out of the box, straight from Apple. Delivery was fast and great care had been taken with the packaging. I would recommend Hoxton Macs to anyone who want a great quality Mac product at an excellent price.

Date of experience: 29 February 2024


Rated 5 out of 5 stars

Great service, great company

I asked a question before I purchased which was answered very helpfully the same day. The online purchasing system worked like a dream and my mini-mac arrived by the due date - in a condition exactly as described. Great service, great company.

Date of experience: 22 February 2024


Rated 5 out of 5 stars

Efficient service with product delivered as advertised !!

Bought what I thought was a significant investment in terms of cost for a used MacBook Pro. The MackBook arrived and the quality and performance was as described. Service was pretty fast and efficient so really grateful for the prompt and reliable service. Can't fault any elements of the overall purchasing experience !

Date of experience: 27 February 2024


Rated 5 out of 5 stars

Great quality product

Great quality product, exactly as described. Packaging was very high standard. Service fast, price very competitive. Would definitely recommend.

Date of experience: 04 March 2024


Rated 5 out of 5 stars

Nobody can beat their prices

When it comes to a refurbished Mac, nobody can beat their prices. I got a refurbished Macbook Pro M1 and it was at least £150 cheaper than any other site. I bought one in excellent conditions and it's indeed in excellent condition with a great battery health.
I would definitely recommend them!

Date of experience: 21 February 2024


Rated 5 out of 5 stars

Ordered a 13" M2 MacBook Pro and it…

Ordered a 13" M2 MacBook Pro and it arrived the next day. I ordered one in 'excellent' condition and it seems essentially brand new, not a single mark or scratch on it (battery charge cycle was 28).

N.B. for other potential buyers the computer was not shipped in original Apple packaging (not an issue for me, but some people might be expecting this), however, it is very well and professionally packaged.

Secondly, my computer came with a US keyboard. This was stated on the technical specs and was a bonus for me as I prefer the US keyboard for coding, but again, some people may not take time to read the details and be expecting a British keyboard.

Overall, very impressed with Hoxton Macs, I've always purchased brand new from Apple but they no longer stock this particular model so I was forced to find a refurbished one. I'm actually quite tempted to use Hoxton again for my next purchase.

Date of experience: 10 March 2024


Rated 5 out of 5 stars

Great experience

Great experience! I ordered a refurbished MacBook Air, it’s like brand new, works perfectly and saved me a few hundred pounds. Delivery also fast and efficient, would recommend and order again next time I need new tech.

Date of experience: 23 February 2024


Rated 5 out of 5 stars

MacBook Pro 13-inch M2

MacBook Pro 13-inch M2
I'd decided that I needed a MacBook to make business life easier but was put off by the cost of a new model. After reading up on the benefits of buying a refurbished Mac and looking at a number of companies that offered this service, I chose Hoxton Macs. The whole buying experience was seamless and within a few days of purchase, my 'new' Mac was delivered. It's about 18 months old and I'd chosen one in 'excellent' condition. There was not a mark on it, not a smudge, not even a speck of dust. I've been using it about 3 weeks now and I am delighted with it! I will certainly use this company again when it's time to get another one.

Date of experience: 12 February 2024


Rated 5 out of 5 stars

A+ Customer Service with possible fault

A true testimant to a business' customer service, for me, is how they deal with things when it doesn't go entirely to plan. Hoxton customer service has been exceptional. I would highly recommend to friends, family and colleagues.
Sadly the first Mac ordered from Hoxton wouldn't install an update, I reached out to them for help and they promptly sent me some very useful guides to try. After a few attempts I still couldn't get it to work and said that I didn't have peace of mind, they agreed with no quibble to exchange the unit (with a partially refund for less spec) and exchanged the next day. Loving my new Mac and wouldn't hesitate to use this company again.

Date of experience: 19 February 2024


Rated 5 out of 5 stars

MacBook Pro 13-inch M1

The MacBook Pro 13-inch M1 arrived as scheduled on 20/02/24 and was well packaged. I unpacked it today 11/03/24 due to recovering from a ruptured Achilles and immediately installed a couple of software packages relevant to my football photography. I've only used PC's so far so this is my first venture into Apple territory so first stage is acclimatising but the computer was recommended by colleagues so I'm eager to get familiar.

Date of experience: 11 March 2024


Rated 5 out of 5 stars

Excellent service

Excellent service. Exactly as described, arrived the following day. Highly recommend this company to anyone without hesitation. M1 Mac Studio Ultra described as good but without a mark on it and like new for the same price as an M2 Max. Refreshingly honest people to deal with.

Date of experience: 19 February 2024


Rated 4 out of 5 stars

No complaints about product and company…

No complaints about product and company was helpful with a good website, but, alas, Hoxton Macs use DPD Couriers who really are utterly useless.

But after THREE failed deliveries (for all of which I was in), I did finally manage to track down my MacBook Pro...Insist they use another courier.

Date of experience: 26 January 2024


Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, super helpful over the phone and the Mac book Pro was like new, really impressed and recommended to anyone. First Class.

Date of experience: 19 February 2024


Rated 5 out of 5 stars

Happy with Macbook, happy with Hoxton.

Since the option of instalment payments was not available for the Macbook that I chose, which was an issue for me, I took the plunge and made the purchase with Hoxton Macs anyway, based purely on that the Macbook had the spec I wanted (and I had been looking for a while).

The service provided by Hoxton Macs is second to none. I received the Macbook very quickly, and although only rated as 'Good' by Hoxton, the Macbook was in pristine condition.
The Macbook did not come with a box, but I am happy to give five stars due to the condition of the Mac. The packaging was impressive too.
I purchased the Mac on a Friday, delivery would be Monday, but delivered on Saturday. Can't beat that. Excellent.

Date of experience: 09 February 2024